Why does the last bullet point say it's not for cable modem but you have reviews of buyers using it to protect their cable modems?
RESPONSE FROM VCELINK: Thanks for asking. We have upgraded this product, it suits the cable modem now and can also protect your cable modem.
Please feel free to let us know if you have any further questions by contacting us through Amazon's messaging center. Open the product page, click on "Sold by VCELINK" and then "Ask a Question".
Where is the best location for installing the surge protectors ? How far away from the antenna?
It is necessary to locate it in the coax line where you can attach the grounding lug to a good ground. The distance from the antenna is not that important. You can put it inside the entrance panel box, and it will work well.
7-25 business days.
If you order here at www.vcelink.com, we will ship from China by EMS. It will cost 7 to 25days. So we highly recommend you shopping on Amazon.They will choose the carrier that they think works best for you. And it is much faster.
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Unfortunately, we cannot change the shipment once the product is in route.
Please contact customer support at firstname.lastname@example.org.